When you have experienced an unforeseen medical condition or had a planned medical procedure that requires skilled nursing, Crossroad Area Management delivers 24/7 skilled nursing in all their facilities. Skilled nursing is not just the therapy services that are provided, but also the nursing components that promote total healing and recovery. CAM prides itself on evaluating the individual needs of the resident and providing a personal resident center approach to goals and recovery.
There are residents who start their journeys as skilled nursing residents, but may continue to live at the community for 24/7 nursing care. There are also other residents who get to the point in their health where they need nursing support services 24/7. In both cases, many of these residents have established friendships in the community with other residents and staff. This enables the community to feel like a home and be a place everyone is proud to call home.
Crossroads Area Management also specializes in more than just care. We help facilities meet their maximum
operational potential as well. This is done through providing complete operation support including:
Clinical Management: Quality Nurse visits at least monthly and always on
call, Review and implementation of Policy and Procedure, MDS management and oversite, all payor ADR
reviews and follow up, and mock surveys and survey management.
Operational Management: HR visits quarterly, while always on call,
Controller visits quarterly, monthly review of AP/AR booking for financials accuracy, regional
operations to visit monthly while always on call, daily review of acute and non acute staffing, therapy
oversite, physical site inspections completed by administrator monthly and CAM team member biannually,
payroll oversite, managed care specialists to review contracts and ensure appropriate billing and
utilization, billing oversite for all payors.